7:30 AM – Manager on the Go

Sophie opens IncoXchange and sees two new tenant-reported issues from the previous day—a leaky faucet and a broken window.

8:00 AM – Assigning Tasks

Tap “Assign.” The faucet notice goes to plumber Juan (SMS alert sent automatically). The window job goes to glass specialist Lisa, who confirms instantly via the app.

9:15 AM – Photo Updates

Juan arrives, snaps a “before” image while inspecting, uploads it, and notes that parts will arrive in 2 hours.

11:00 AM – Tenant Update

A tenant from Building B messages Sophie through the app: “Heard noise in corridor.” Sophie creates a new work order in under a minute.

3:30 PM – Task Wrap-Up

Lisa completes the window job and uploads “after” photos. Sophie approves with a digital signature.

5:00 PM – Day-End Summary

Sophie exports the day’s report—covering task statuses, photos, costs, and invoicing—for owners and teams.

Why It Matters

• Transparency: Tenants and owners see every step in the resolution process.
• Speed: Average response and fix time drops by 50%.
• Accountability: Time-stamped updates ensure everyone delivers.

Final Thoughts

A tool is only as strong as how you use it—and IncoXchange turns your daily tasks into structured, documented workflows.