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Terms & Conditions
Please read these terms and conditions carefully before using our service.
Last updated: January 15, 2025
Acceptance of Terms
By accessing and using IncoXchange's services, website, mobile applications, and related platforms (collectively, the "Service"), you accept and agree to be bound by these Terms & Conditions. These terms apply to all visitors, users, and others who access or use our financial services platform.
If you do not agree to these terms, please do not access or use our Service. Your continued use of the Service constitutes your acceptance of any modifications to these terms.
Description of Services
IncoXchange provides B2B financial services including but not limited to:
- • Invoice factoring and receivables financing
- • Asset-based lending services
- • Supply chain finance solutions
- • International factoring services
- • Receivable exposure management
- • Online payment processing and financial platform access
These services are subject to approval, credit evaluation, and compliance with applicable financial regulations.
Eligibility and Account Registration
To use our services, you must:
- • Be at least 18 years of age and legally able to enter into contracts
- • Represent a legitimate business entity in good standing
- • Provide accurate, current, and complete information during registration
- • Maintain and promptly update your account information
- • Not have been previously suspended or removed from our Service
- • Comply with all applicable federal, state, and local laws
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
Financial Terms and Payment
By using IncoXchange's financial services, you agree to:
- • Pay all fees, interest, and charges as specified in your service agreement
- • Provide accurate financial information and documentation for credit evaluation
- • Maintain adequate collateral or creditworthiness as required
- • Make timely payments according to agreed-upon terms
- • Pay all taxes, levies, or duties imposed by taxing authorities
Fees and rates are subject to change with reasonable notice. IncoXchange reserves the right to:
- • Adjust fees based on credit risk, transaction volume, or market conditions
- • Charge late payment fees for overdue obligations
- • Set-off amounts owed against funds in your account
- • Report payment information to credit bureaus
User Responsibilities and Prohibited Activities
You agree not to:
- • Use the Service for any illegal or unauthorized purpose
- • Violate any laws, regulations, or third-party rights
- • Submit false, inaccurate, or misleading information
- • Engage in fraudulent activities or money laundering
- • Attempt to gain unauthorized access to our systems or networks
- • Interfere with or disrupt the Service or servers
- • Upload viruses, malware, or other malicious code
- • Impersonate another person or entity
- • Harass, threaten, or harm others
- • Use automated systems to access the Service without authorization
IncoXchange reserves the right to investigate and take appropriate legal action against anyone who violates these provisions.
Intellectual Property Rights
The Service and its original content, features, and functionality are owned by IncoXchange and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose. You may not:
- • Modify, copy, or create derivative works from our Service
- • Reverse engineer, decompile, or disassemble any software
- • Remove, alter, or obscure any proprietary notices
- • Use our trademarks or branding without written permission
Third-Party Services and Links
Our Service may contain links to third-party websites or services, including financial institutions, payment processors, and identity verification services. IncoXchange is not responsible for the content, privacy policies, or practices of any third-party sites. Your use of third-party services is at your own risk and subject to their terms and conditions.
Termination and Suspension
IncoXchange may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:
- • Breach of these Terms & Conditions
- • Failure to make required payments
- • Suspicious or fraudulent activity
- • Request by law enforcement or government agencies
- • Extended period of inactivity
- • Violation of applicable laws or regulations
Upon termination, all outstanding obligations become immediately due and payable. You may terminate your account by contacting us, subject to settlement of all outstanding obligations.
Disclaimers and Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, INCOXCHANGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- • Warranties of merchantability and fitness for a particular purpose
- • Warranties of non-infringement
- • Warranties regarding accuracy, reliability, or availability
- • Warranties that the Service will be uninterrupted or error-free
IncoXchange does not guarantee approval for any financial service and reserves the right to deny applications based on creditworthiness, risk assessment, or other business criteria.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCOXCHANGE, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:
- • Any indirect, incidental, special, consequential, or punitive damages
- • Loss of profits, revenue, data, or business opportunities
- • Damages resulting from unauthorized access to your account
- • Damages resulting from third-party services or products
- • Any damages exceeding the amount paid to IncoXchange in the twelve months preceding the claim
Indemnification
You agree to indemnify, defend, and hold harmless IncoXchange and its affiliates from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service, violation of these terms, or infringement of any rights of another party.
Governing Law and Dispute Resolution
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.
Any disputes arising from these terms shall be resolved through:
- • Good faith negotiation between the parties
- • Binding arbitration if negotiation fails, conducted in Colorado
- • The exclusive jurisdiction of the state and federal courts located in Colorado for any matters not subject to arbitration
You waive any right to participate in class action lawsuits or class-wide arbitration.
Changes to Terms
We reserve the right to modify or replace these Terms & Conditions at any time. We will provide notice of material changes by:
- • Posting the updated terms on our website
- • Sending email notifications to registered users
- • Providing in-app notifications
Your continued use of the Service after any changes constitutes acceptance of the new terms. If you do not agree to the modified terms, you must stop using the Service.
Miscellaneous
These Terms & Conditions constitute the entire agreement between you and IncoXchange. Additional provisions:
- • Severability: If any provision is found unenforceable, the remaining provisions remain in effect
- • No Waiver: Failure to enforce any right or provision does not constitute a waiver
- • Assignment: You may not assign these terms without our written consent
- • Survival: Provisions that by their nature should survive termination will survive
Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: support@incoxchange.com
Phone: +1 (888) 893-3263 (English) / +1 (888) 720-7109 (Español)
Address: 8084 S Wallace Ct, Suite A, Englewood, CO 80112